Our Approach to Personal Information
Sturousi operates with a clear focus on technical precision and structural integrity, extending these principles to how we manage your personal data. This document explains our methods for collecting, utilizing, and securing information when you engage with our brand. We align our internal protocols with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong , ensuring that your digital interactions remain transparent and governed by local regulatory requirements.
Information Gathering and Purpose
We collect data strictly to facilitate your orders and improve our service delivery. When you purchase our hand-made decor or create an account, we require specific details such as your name, delivery address, and contact information. These data points allow our logistics team to navigate the dense urban geography of Hong Kong to ensure accurate delivery of your items.
Furthermore, we collect technical telemetry regarding your site visit. This includes your IP address and browsing behavior, which helps us understand which furniture solutions resonate with our audience. This gathering is not about surveillance; it is about refining our inventory to match the spatial needs of modern Hong Kong residents. We do not engage in the sale of your personal details to outside advertisers.
Legal Grounding Under the PDPO
In accordance with the PDPO, Sturousi functions as a data user. We adhere to the six Data Protection Principles which dictate that personal data must be collected for a lawful purpose, be accurate, and not be kept longer than necessary. We implement rigorous security measures to prevent unauthorized access or accidental leakage of your records. Your trust is viewed as a functional partnership; we provide the craftsmanship, and you provide the necessary data to make that craftsmanship accessible.
Data Security and Storage
Your information is stored on secure servers with encrypted layers. Since we manufacture professional-grade products, we apply the same high standards to our digital infrastructure. Access to your personal data is restricted to authorized personnel who require that information to perform specific tasks, such as processing a refund or coordinating a courier. We maintain these records only for the duration required by Hong Kong law or as needed to fulfill the original purpose of collection.
Your Choices and Rights
You possess full agency over your information. Under the current Hong Kong legal framework, you have the right to request a copy of the data we hold about you. If you find that your contact details are outdated or incorrect, you can request an immediate update. If you wish to withdraw your consent for us to use your data for our internal updates, you can notify us at any time. We respond to all data access requests within the statutory forty-day period mandated by the PDPO.
External Links and Third Parties
Our website may contain links to external payment gateways or logistics providers. These entities have their own distinct privacy protocols. We suggest reviewing their specific terms before submitting information to them. While we choose our partners based on their operational reliability, Sturousi does not exercise control over the data management of external platforms once you leave our digital environment.
Contacting Our Team
If you have questions regarding our data handling or want to exercise your rights under the PDPO, please reach out to us directly. We prefer a straightforward dialogue to resolve any concerns you might have about your digital footprint.
Email: order@sturousi.com
By using our platform, you acknowledge these data practices. We periodically update this text to reflect changes in technology or Hong Kong legislation, ensuring our community remains informed.
